Laser Hair Removal


The Gentle Hair Removal system is the Gold Standard in hair removal.

Only Gentle systems have a patented Dynamic Cooling Device. This  fires a quick burst of liquid cryogen before and after every laser pulse to minimise discomfort

It has two lasers in the one machine. This means there is a a safe and comfortable treatment option for every skin tone

What is it? 

We use the Syneron Candela GentleMax laser for hair removal. This is the Gold Standard in laser hair removal. It has 2 lasers in the one machine. Gentle Hair Removal systems use either Alexandrite or Nd:YAG lasers, depending on your skin type, so you get the best results for your skin.

What to expect? 

A handpiece delivers a laser pulse into the targeted areas on your skin, and a controlled amount of therapeutic heat safely and effectively damages the hair follicles. Treatments take anywhere from a few minutes to about an hour, depending on the area being treated.

Do Gentle Hair Removal treatments hurt? 

Gentle systems feature a patented Dynamic Cooling Device (DCD), which minimizes discomfort by releasing a quick burst of liquid cryogen before and after each laser pulse. This cryogen quickly evaporates, cooling the outer layers of the skin. Some patients report a sensation similar to being snapped with a rubber band, but that generally resolves quickly with DCD cooling. A topical anesthetic may be used prior to treatment.

Is Gentle Hair Removal safe for darker skin tones? 

There’s a safe, effective and comfortable Gentle treatment option for every skin tone. Consult with Dr Sullivan about the best treatment for your individual needs.

How many treatment sessions will I need? 

You’ll need a few treatments to get optimal results. That’s because hair grows in three stages:

The hairs on your body are not always at the same stage, so you’ll need to undergo a few treatments, an average of six weeks apart, to catch all of them in the growth stage.

Treatments take an average of 22 minutes

80% of patients report permanent hair loss after 4-6 treatments

What our clients say...


Personalized Service, Professional Staff


Perfect  Results !


I had previously spent thousands of dollars on electrolysis and spas that offered different lasers than Willow Medical and nothing worked. I was so discouranged and had given up, but heard about Willow Medical and thought to give it one more try. With only four treatments all my hair was gone and my skin left so soft. It was and still remains amazing to me. I would more than recommend anyone with hair issues to come to Willow Medical for unbelievable amazing results. They saved my self esteem in more ways than one and the staff is incredible.


Beautiful, clean clinic. 

Lovely staff

Before and After photos


1777 Riverside Lane


BC, V9N 9W2​


Tues - Sat: 9:30 - 5:00

Campbell River

90C Westgate Road

Campbell River,

BC, V9W 1R2


Tues & Wed: 9:30 - 5:00

Thursday: 9:30 - 7:00

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